Energy advice for the home
No one wants to spend more on their energy bills than they have to. We've brought together energy advice to help – whether you want to save money on your household energy use or you're wondering what support is available to help you pay your bills.
Find out more about...
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Government help
Find out more about what support is available from the government to help you with paying your energy bills. -
Energy saving tips
We've brought together a number of energy saving tips to help you to cut down on your energy bills. -
Types of energy meters
Understanding the differences between types of meters can help you better manage how much energy you use. -
How to make a complaint
If you've had a problem with your energy company or think you've been treated unfairly, you can make a complaint. -
Looking after your boiler
Looking after your boiler is really important, especially as the weather is getting colder. -
Using your heating controls
Understanding how your heating controls work can help you heat your home comfortably without wasting energy. -
A guide to smart meters
Energy suppliers are required to offer a smart meter to all households by the end of 2025. Find out whether it's right for you. -
Reduce your water bills
You can't switch water supplier, but there are still ways that you can save money on your water bills.
Check before you switch
Switching energy deals might not always save you money – it's a good idea to seek impartial advice before switching.
Payments to help with heating costs
We have information and advice on a number of schemes and payments available to help you manage your heating costs over the winter months.
Winter Fuel Payment
An annual tax-free payment for people receiving certain benefits to help with heating costs during the colder months.
Cold Weather Payment
Extra money for people receiving certain benefits during cold weather.
Warm Home Discount
A one-off £150 payment to reduce certain eligible customers' bills over the winter months.
We're here to help
We offer support through our free advice line on 0800 678 1602. Lines are open 8am-7pm, 365 days a year. We also have specialist advisers at over 120 local »Æ¹ÏÊÓƵs.